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A (software)-inaccessible Mediant 1000 gateway can be factory reset using the button on the CPU module. This is hidden internally on the PCB and is accessed through a small hole above the console port labelled with //

Press and hold this button with a paperclip or similar object for 12-25 seconds.

After the gateway reboots, it should be accessible via its web interface on the factory default IP address, or the CLI via the serial port. Refer to the AudioCodes documentation for further information.

This procedure may also be applicable to the AudioCodes Mediant 600.